PROCESSING TIME
Most items ship within 24 hours of ordering. Once your order has been dispatched by us, you will receive a Confirmation email along with a tracking number.
UNITED STATES / CANADA SHIPPING TIMES
Free Shipping 5-10 working days
UNITED KINGDOM / EUROPE SHIPPING TIMES
Free Shipping 5-10 working days
AUSTRALIA SHIPPING TIMES
Free Shipping 5-10 working days
REST OF WORLD
Free Shipping 7-20 working days
SHIPPING SECURITY
All our orders are tracked and insured.
In the unlikely event that you have not received your parcel within the stated shipping times, please contact our support team so we can look into your order. Please note that we cannot accept responsibility for missing parcels which have been deemed as ‘successfully delivered’ by the courier company.
CHANGES TO ORDERS
If you want to make a change to your order, you must inform us as soon as possible (within two hours) and we will then be able to update your order. We cannot guarantee that we are able to combine orders or change items on an order once it has been placed. This also includes pre-order styles.
NON-DELIVERY
Please note, estimated delivery times do not include customs delays. In the unlikely event that you have not received your parcel within the stated delivery time, please email us at contact@liverandwhite.co.uk and we will always do our best to investigate this for you.